Thank you for visiting our web site. This privacy policy tells you how we use personal information collected at this site. Please read this privacy policy before using the site or submitting any personal information. By using the site, you are accepting the practices described in this privacy policy. These practices may be changed, but any changes will be posted and changes will only apply to activities and information on a going forward, not retroactive basis. You are encouraged to review the privacy policy whenever you visit the site to make sure that you understand how any personal information you provide will be used.
Note, the privacy practices set forth in this privacy policy are for this web site only. If you link to other web sites, please review the privacy policies posted at those sites.
Data Protection/Privacy
Your order information is sent to us through a ‘secure session’ established with Secure Socket Layer (SSL). This technology encrypts (scrambles) your account information before it is sent to us, making it virtually impossible for anyone other than sinsindirect.com to read it. We protect all customer data against unauthorised access. We use secure technology, privacy protection controls and restrictions on employee access to safeguard your personal information. At Sinsin Direct™ we are committed to protecting your privacy. Your privacy is a priority. We use the information we collect about you to process orders and to provide a more personal shopping experience. Please read further for details about our privacy policy.
- Sinsin Direct™ holds your order details on a secure server database for the purpose of fulfilling orders. We are unaware of any known case of fraudulent misuse of such a system.
- Your credit card details can only be accessed by authorised staff during the processing of your order. We share relevant information only with those parties entrusted with the processing of your account and the fulfilment of your order.
- Sinsin Direct™ does not rent, loan, sell or disclose any of your personal details to any third party.
- We have established procedures to protect your privacy – and we uphold them vigorously. We make every effort to ensure its security and to treat your information responsibly.
- We are subject to English law & operate conscientiously in accordance with it; as such credit card transactions are subject to routine searches from time to time. Sinsin’s undertakes these searches in association with licensed credit agencies to detect and prevent fraud
- Sinsin Direct™ is happy to deal with bona fide subject access requests (proof of identity will be requested). There is a £10 fee for this service.
- Further information regarding this subject may be found at www.dataprotection.gov.uk
Information we collect about you
- We collect your name and address information so that we can ship your order to you.
- We collect your email address so that we can confirm your order and keep you informed of your orders progress.
- Your telephone number is needed if we need to contact you urgently regarding your order or payment.
- When you submit a customer review, we also ask you for your e-mail address. This will not be displayed for public view.
- When you enter a promotion or competition, we may ask for your name, address and e-mail address for administering purposes and notifying winners.
- We also take your details so that we can personalise your shopping experience by using your purchases to shape our recommendations about the products that might be of interest to you.
- We may also use the information we collect to occasionally notify you about important functionality changes to the Website, new Sinsin Direct™ services and special offers we think you’ll find interesting. If you would rather not receive this information, you may select to opt out at any time you receive a communication from us, or email us at enquiries@sinsindirect.com
- You do not have to provide us with any information you do not wish to do so.
Cookies
Our cookies do not store personal information but they do allow us to provide you with features such as shopping baskets and enable you to place an order with us. We can also recognise who you are so that we can provide a more personalised shopping experience. It is possible to shop with us without the use of these cookies.
Unlawful Provision
If any provision of these terms and conditions shall be unlawful, void or for any reason unenforceable then that provision shall be excluded and shall not affect the validity and enforceability of the remaining terms and conditions.
Governing Law and Jurisdiction
This contract is subject to the law of England and Wales. All disputes arising out of this contract shall be subject to the exclusive jurisdiction of the courts of England and Wales. Those who access the site from other locations are responsible for compliance with their local laws and taxes as applicable.
Any disputes not resolved by normal complaints procedure will be resolved exclusively in the courts of England and Wales under English Law.
We collect personally identifiable information, like names, postal addresses, email addresses, etc., when voluntarily submitted by our visitors. The information you provide is used to fulfill your specific request. This information is only used to fulfill your specific request, unless you give us permission to use it in another manner, for example to add you to one of our mailing lists.
The Site may use cookie and tracking technology depending on the features offered. Cookie and tracking technology are useful for gathering information such as browser type and operating system, tracking the number of visitors to the Site, and understanding how visitors use the Site. Cookies can also help customize the Site for visitors. Personal information cannot be collected via cookies and other tracking technology, however, if you previously provided personally identifiable information, cookies may be tied to such information. Aggregate cookie and tracking information may be shared with third parties.
We may share information with governmental agencies or other companies assisting us in fraud prevention or investigation. We may do so when: (1) permitted or required by law; or, (2) trying to protect against or prevent actual or potential fraud or unauthorized transactions; or, (3) investigating fraud which has already taken place. The information is not provided to these companies for marketing purposes.
Your personally identifiable information is kept secure. Only authorized employees, agents and contractors (who have agreed to keep information secure and confidential) have access to this information. All emails and newsletters from this site allow you to opt out of further mailings.
If you have any questions, concerns, or comments about our privacy policy you may contact us using the information below:
We reserve the right to make changes to this policy. Any changes to this policy will be posted.